Can Alexa Make Calls? Yep, and Here is How It Works

Alexa is multitalented. It will possibly do every kind of enjoyable music-related tips, reply to tons of instructions and even make your landline out of date. Yep, that is proper — when you’ve got an Amazon Echo Present 10, Echo Dot, Echo Flex or the newest Echo Present 15, you might ditch your landline and use Alexa to make calls and ship messages. 

Not solely can you employ Alexa to make Amazon Echo-to-Echo calls, however you need to use your Echo machine to name somebody’s cell phone or landline, and use your Echo Present to make video calls. Sound difficult? It is truly actually easy. All you must do is say, “Alexa, name Mother” or “Alexa, name (insert identify),” and you can begin your voice or video name. We’ll stroll you thru what to know. 

Learn additionally: Maintain Amazon, Google and Apple out of your conversations: A information to guard your privateness

Arrange Echo-to-Echo calls with these 5 simple steps

1. Get an Amazon Echo machine: Echo Present, Echo Dot, Echo Flex or others

It in all probability goes with out saying, however if you wish to have interaction in Echo-to-Echo communication, you are going to want an Echo machine. At the very least, kind of. You’ll be able to technically use the Alexa app, too, however that looks as if a stretch given what number of different methods there already are to make use of your telephone as, you already know, a telephone.

Listed here are the Echo units that provide Echo-to-Echo calls:


The brand new Echo Present 15 presents Echo-to-Echo calls. 


2. Obtain the Alexa app and ensure it is updated

This one’s a biggie because the Alexa app is mainly going to behave as your name heart. You may have to be sure to’ve up to date to the newest model, which incorporates a new design and, most significantly, assist for the voice chat function.

To take action, simply head to the App Retailer on iOS units or the Google Play Retailer on Android units and just remember to’ve downloaded and put in the newest model of the app.

3. Arrange the Alexa app to arrange for Echo-to-Echo calls 

As soon as your app is updated, it will stroll you thru the messaging setup course of routinely upon first launch. You may simply have to observe just a few fast directions, together with confirming your identify and telephone quantity in addition to enabling entry to your contacts listing.

4. Be sure your contacts are appropriate within the Alexa app

The Echo messaging function makes use of your contacts to match a telephone quantity to no matter identify you are telling Alexa to get in contact with. It then makes use of that quantity to determine the Alexa person you are attempting to succeed in — which is why it is advisable to inform Amazon your telephone quantity throughout setup.

That is all properly and good, nevertheless it will not work in case your contacts aren’t updated. As an illustration, if you wish to ship a message to your mother’s Echo Dot, you may have to have an entry for “Mother” in your telephone’s contacts, full with the identical telephone quantity that she related together with her Alexa account. And hey, talking of which…


It in all probability goes with out saying, however if you wish to have interaction in Echo-to-Echo communications, you are going to want an Echo machine.

Chris Monroe/CNET

5. Be sure the individual you are calling is on board

This clearly solely works if each of you observe these first 4 steps, so that you may have to name mother and stroll her by the method (or not less than ship this text her means).

Now for the sticking factors — or not less than the issues you ought to be conscious of:

  • When somebody calls you, your entire Echo units will ring. This consists of any telephones or tablets which have the Alexa app put in, since you need to use these to take calls or hearken to messages, too.
  • Your Echo will glow inexperienced when you’ve gotten a brand new message. To listen to it, simply inform Alexa to play your messages.
  • Amazon will transcribe your messages within the Alexa app. The brand new messaging part of the Alexa app is a little bit like a voicemail in-box that lists your current messages and conversations. For the messages, it will even embrace transcribed speech-to-text readouts of what was mentioned — handy if you aren’t capable of hearken to a message simply then. Simply be warned that the transcription accuracy is simply so-so — you may have to decipher a confused phrase or two.

Learn additionally: Alexa blinking yellow or inexperienced? Here is what these lights in your Amazon Echo imply

Learn how to use your Amazon Echo to name somebody’s cell phone or landline 

Echo-to-phone voice calls are attainable on all Echo units and most cell and landline numbers within the US, UK, Canada and Mexico. Like Echo-to-Echo calls, connecting an Echo machine and a telephone is feasible by easy voice instructions. 

Simply say “Alexa, name (identify of contact)” to name somebody out of your telephone’s contact listing. You may also specify which quantity to name if there are a number of numbers — say a piece and a cell quantity — beneath one contact. Merely say, “Alexa, name (identify of contact) cell” or “Alexa, name (identify of contact) work.” 

In the event you’re eager to name a quantity that is not saved in your contact listing, say “Alexa, name (telephone quantity).”  

Whereas Echo-to-phone calling is handy and simple, it isn’t limitless. Emergency companies numbers (akin to 911), premium-rate numbers or toll numbers (akin to 1-900 numbers) and most worldwide numbers aside from the US, UK, Canada and Mexico can’t be known as by Echo units. 

Learn how to video name utilizing the Echo Present

Whether or not you’ve gotten the unique Echo Present 5, the Echo Present 8, the Third-gen Present 10 or the latest — and largest — Echo Present 15, you may make video calls to your family and friends utilizing the sensible show

Earlier than you may make a name, nonetheless, you must first ensure that the individual you need to video chat with both has the Alexa app arrange on their cell phone or additionally owns an Echo Present. There are two simple methods to begin a video name.

  • Utilizing voice instructions: Say, “Alexa, video name (contact identify).”
  • Utilizing the show: Begin by swiping the appropriate aspect of the show to the left to open the Echo Present function menu. Within the top-left nook of the menu, hit Talk > Present Contacts to open your contact listing. Scroll to the contact you are attempting to succeed in and choose the contact identify. Subsequent, hit Name beneath the “Alexa units” menu to start a video name. 

It is a nifty function that also works even when your contacts solely have a smartphone. Plus, the choice to do a gaggle video name is offered, too. Simply be sure that everybody becoming a member of allows Alexa’s group name options first, then you possibly can create a contact group by your Alexa app and say “Alexa, video name (no matter you named the contact group)” to start chatting. 

So will Echo-to-Echo or Echo-to-phone calling catch on and find yourself changing our landlines? Who is aware of — however if you happen to’re itching to check out calling together with your Alexa units, now you know the way.

Profit from your Alexa

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